Beauty Time wins UK salon of the year 2009

How does the Professional Beauty Industry go about finding a winner? ?

All entries have to submit a very extensive portfolio outlining how they meet the set criteria. The scoring of over 30 judges shape the shortlist in all categories
Than a member of the editorial team visit the salons that have been short-listed and interview the management, the team and clients. They are looking for a salon and treatment that goes far beyond client expectations, a salon that can deliver the wow factor. The salon will then undergo a vigorous mystery shopper stage to check that they are consistently delivering the service levels they have promised. The comprehensive reports from all visits are used to give the scores in a secret ballot to pick the very worthy winners.

Jenny Middleton – editor – Professional Beauty

BEAUTY TIME
UK SALON OF THE YEAR

This salon calls itself “the village salon with the national reputation “ and it can now add “Professional Beauty Award-winning” to that description. The thoughtful little touches, such as a welcoming indoor and outside relaxation area, Brilliant brochures with team pictures, motivated, highly intelligent staff and inspirational owner convinced the judges to give this salon the top spot and even take away a few ideals for their own businesses.
The official visitor and mystery shoppers thought their treatments were the best they had ever had, while clients praised the salon for knowing what they wanted even before they did.
Cleaning jewellery while you have your treatments, specialist Christmas gifts and loyalty rewards for regulars showed that the business sense is as dazzling as the customer service.
This salon is an exceptional experience for both the industry to learn from and the clients to indulge in. We really recommend that everyone make time to visit
Beauty Time

Judges included
George Hammer – Harrods Urban retreat
Fran Hayter Dove Spas
Emma Jane North Ragdale
Hellen Ward – Richard Ward Hair & Metrospa